Operations & process consulting
We map how work actually moves through your company, find the steps that cost money, and rebuild them into a documented process your team can follow without you in the room.
Accepting new clients for Q4 2026
Operations and technology consulting for growing American businesses
Uasongiro LLC works with owner-led companies between 5 and 200 employees. We untangle the day-to-day, put the right software in place and stay on the hook until the numbers move. Based at 290 Broadway in Lower Manhattan, working with clients in all 50 states.
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Why owners call us
Most companies do not need more software. They need the work to make sense.
Nearly every business we meet is already paying for good tools. The problem is that nobody ever decided who does what, in which system, and what "done" looks like. So orders get re-typed, invoices go out late, and the owner becomes the integration layer.
We start with the process, not the product. Once the workflow is clear, the technology decisions become obvious — and usually cheaper than what you are running today.
- A written diagnosis you keep, whether or not you hire us for the build
- Fixed-scope phases with fixed prices — no open-ended hourly drift
- Senior consultants only; the person on the call is the person doing the work
- Documentation and training handed over so your team is not dependent on us
Typical result
From 11 spreadsheets to one Monday-morning dashboard
A 40-person distributor in New Jersey spent nine hours a week assembling reports by hand. We consolidated the sources, rebuilt the logic and automated the delivery. The report now lands at 6:00 a.m. every Monday and nobody touches it.
Our services
Four practices, one team
Every engagement starts with a diagnosis and ends with something you can measure. Most clients begin with one service and grow into two or three over the first year.
Data, reporting & dashboards
One reliable set of numbers instead of six spreadsheets. We consolidate your data sources and build reporting that answers the questions owners and managers actually ask.
Custom software & integrations
When off-the-shelf tools stop fitting, we build the missing piece — internal portals, quoting tools, order flows — and connect the systems you already pay for.
Cloud migration & IT support
Email, files, backups, devices and access control set up the way a modern American small business should have them, with monitoring and a person to call when something breaks.
Who you will work with
A small New York firm, run by the person who does the work
Uasongiro was founded by Jennifer Miller after fourteen years spent inside operations teams at logistics, healthcare-services and light-manufacturing companies. That background is the whole reason clients hire us: we have been the person who has to make the process work on a Tuesday afternoon, not just the person who drew it on a slide.
We deliberately stay small. Two to four active engagements at a time means senior attention on all of them, and it means we say no when a project is not a fit.
In their words
What clients say
“We had been talking about fixing our quoting process for two years. Jennifer's team had a working version in five weeks and our quote turnaround went from three days to same-day.”
“What I appreciated most was the honesty. They told us two of the tools we were paying for could be cancelled, which paid for a good chunk of the project.”
“Clear scope, clear price, delivered on the date they said. That is rarer than it should be with consultants.”
Recent notes
Practical writing from our engagements
Before you buy software, map the work
Nine times out of ten the tool is not the problem. Here is the two-day mapping exercise we run before recommending any system.
July 21, 2026 · 5 min read
Five reporting mistakes we see in almost every small company
Reports that nobody trusts are worse than no reports at all. These are the five failures behind most of them.
June 9, 2026 · 5 min read
A plain-English IT checklist for a 25-person company
Not a best-practice framework. The twelve things we check first when we take over a small company's IT.
May 14, 2026 · 5 min read
Let's look at your operations together
A 30-minute call is usually enough to tell whether we can help you and what it would cost. No sales script, no obligation.